Terms and Conditions

Welcome to Afri Beauty Trading LTD! Please read these Terms and Conditions carefully before using our website, afribeauty.co.ke.

By accessing or using our website and purchasing products from Afri Beauty Trading LTD, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. General Information

Afri Beauty Trading LTD specializes in the sale of beauty products, including perfumes, cosmetics, and skincare items. The products listed on our website are for personal use only, and resale is not permitted without express authorization from Afri Beauty Trading LTD.

2. Eligibility

By using our Service, you affirm that you are at least 18 years old or have the consent of a parent or guardian, and that you are fully able and competent to enter into the terms, conditions, obligations, and affirmations set forth in these Terms.

3. Orders and Payment

3.1 Placing an Order

When you place an order through our website, you agree that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order if fraud or an unauthorized or illegal transaction is suspected.

3.2 Payment Methods

Afri Beauty Trading LTD accepts various payment methods, including but not limited to cash on delivery, credit/debit cards, M-Pesa, PayPal. By providing your payment information, you represent and warrant that you have the right to use the designated payment method and authorize us to charge the full order amount to that payment method.

4. Shipping and Delivery

4.1 Shipping Policy

We offer shipping across Kenya. Estimated delivery times and fees will be provided at checkout. Delivery times are estimates and may be affected by factors beyond our control.

4.2 Lost or Delayed Deliveries

Afri Beauty Trading LTD is not liable for lost or delayed deliveries due to circumstances beyond our control. In case of delivery issues, please contact our support team at info@afribeauty.co.ke.

5. Returns and Refunds

5.1 Eligibility for Returns

Products may be returned if they are defective, damaged, or incorrect. Returns must be requested within 10 days of delivery. Items must be unused, in their original packaging, and in the same condition as received.

5.2 Refund Process

If eligible, refunds will be processed within 7-10 business days after we receive and inspect the returned product. The original payment method will be credited with the refund amount, minus any applicable fees.

5.3 Non-Refundable Items

Certain items, such as cosmetics and personal care products, may not be eligible for return due to hygiene reasons. Custom orders and sale items are also non-refundable unless otherwise noted.

6. Product Information and Accuracy

We strive to provide accurate information on our website. However, Afri Beauty Trading LTD does not warrant that product descriptions, images, or other content are accurate, complete, or error-free. If a product purchased does not match the description, you may contact us to discuss a possible return or exchange.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Afri Beauty Trading LTD or its licensors. Unauthorized use, reproduction, or distribution of any materials on this website is strictly prohibited.

8. Limitation of Liability

Afri Beauty Trading LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or any damages arising out of or related to the use of our products or services.

9. Indemnification

You agree to indemnify and hold Afri Beauty Trading LTD harmless from any claims, losses, damages, or expenses, including attorney fees, arising from your use of our website or violation of these Terms.

10. Privacy Policy

Our Privacy Policy, which is incorporated by reference, explains how we collect, use, and share your personal information. By using our Service, you consent to the collection and use of your information as outlined in our Privacy Policy.

11. Changes to Terms and Conditions

Afri Beauty Trading LTD reserves the right to modify or replace these Terms at any time. We will make an effort to notify you of any changes by posting the updated Terms on our website. Your continued use of our Service following any changes indicates acceptance of the revised Terms.

12. Governing Law

These Terms and any separate agreements whereby we provide you with our services shall be governed by and construed in accordance with the laws of Kenya.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Afri Beauty Trading LTD
Email: info@afribeauty.co.ke
Phone: +254720888859
Address: Gill House, Moi Avenue